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Frequently Asked Questions

• What are the shipping options?

  We offer various shipping options, including standard and express shipping. The delivery time and cost depend on your location and the shipping method chosen.

• What is the return policy?

  Our return policy allows you to return items within 14 days of receipt. Items must be unworn, unwashed, and in their original condition. Please visit our returns page for more details.

• How do I know what size to choose?

  We provide a detailed size chart for each dress. Please refer to the size chart and measure yourself to find the perfect fit. If you are between sizes, we recommend choosing the larger size.

• How do I care for my dress?

  Each dress comes with specific care instructions. Generally, we recommend hand washing or using a gentle cycle with cold water and laying flat to dry. Avoid using bleach or harsh chemicals.

• What payment methods are accepted?

  We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Please check our payment options page for more information.

• How can I track my order?

  Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package on our tracking page.

• Are there any discounts available?

  We offer various discounts and promotions throughout the year. Please sign up for our newsletter or follow us on social media to stay updated on the latest deals and offers.

• How can I contact customer service?

  You can contact our customer service team through our contact page, email us at contact@youmaleth.com, or call our support hotline. We are here to assist you with any queries or concerns.